Privacy Policy

Our privacy policy and how we use your data

1. Introduction

TMO Now Pte Ltd ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our SaaS platform ("Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following types of information:

Personal Data: Information that can be used to identify you, such as your name, email address, phone number, and payment information.

Usage Data: Information about how you access and use the Service, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: Ensuring the proper functioning of our platform.
  • To Improve the Service: Analyzing usage data to enhance user experience.
  • To Communicate with You: Sending you updates, security alerts, and support messages.
  • To Process Transactions: Managing payments and subscriptions.
  • To Enforce Our Terms: Ensuring compliance with our Terms of Service and other policies.

4. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We use administrative, technical, and physical security measures to protect your personal data. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: The right to request that we erase your personal data, under certain conditions.
  • Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Object to Processing: The right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

8. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our Service, you consent to such transfers.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.